Global Education and Service (the "Company") establishes this Privacy Policy to protect users' personal information in accordance with applicable laws and regulations.
1) Collected Personal Information Items
Mandatory Information: Name, Gender, Date of Birth, Nationality, Photo, Contact Information (Self / Acquaintance in Korea, if applicable), Email, Kakao ID (if applicable), University, Student ID Number, Visa/Passport Information. If you provide a third party's personal information (e.g., an acquaintance's contact details), you represent that you have obtained the necessary consent from that person.
Supporting Documents: Passport copy, Visa Issuance Confirmation, Residence Proof (e.g., lease agreement, accommodation confirmation, etc.), Lessor's ID (Resident Registration Card or Driver's License), including both sides (if applicable).
Information Collected from Other Sources: Where necessary for Residence Card (RC) application processing, the Company may obtain the Certificate of Enrollment (issued by the user's university) which may include users' name, date of birth, student ID number, academic Information, (Department/College, Major and Enrollment Status) based on appropriate authorization and/or consent.
Automatically Collected: Access logs, Cookies, IP address, Consultation records (messages with counselors).
2) Purpose of Processing Personal Information
- Document gathering and submission for Residence Card (RC) application processing
- Provision of educational services, user identification, and member management
- Delivery of service notices and handling of complaints
- (Optional) Provision of customized services and event information
3) Provision to Third Parties, Entrustment, and Overseas Transfer of Personal Information
Provision to Third Parties (Domestic): To process the Residence Card (RC) application, the Company may provide required documents to the competent authority.
- Recipient: The competent Immigration Office having jurisdiction over the user's university (Korea Immigration Service)
- Purpose of Use by Recipient: Review and processing of the Residence Card (RC) application
- Items Provided: Required documents for RC application, including the Certificate of Enrollment (Name, Date of Birth, Student ID Number, Department/College, Major, Enrollment Status)
- Retention/Use Period by Recipient: In accordance with applicable laws and the recipient's retention policy
- Right to Refuse & Consequences: Users may refuse provision; however, the RC application may not be accepted/processed without required documents.
Entrustment (Domestic) and Overseas Transfer (Technical Processing): The Company entrusts tasks as follows to improve service performance, and personal information may be transferred overseas due to technical characteristics.
- Payment Service (Domestic): Service Provider: PortOne (Domestic) — Payment processing and settlement
- Document Verification and OCR Technology (Overseas Transfer): Google Cloud Vision (Google LLC, USA, etc.), Eden AI (France) — OCR/text extraction and verification support for submitted documents (Real-time transmission via API)
4) Retention and Use Period
- In principle, personal information is retained for 3 years from completion of services (or last relevant processing) and is processed until member withdrawal.
- However, contract and payment records are retained for 5 years in accordance with relevant laws such as the Electronic Commerce Act.
5) Rights of Data Subjects and Destruction
- Users may request access, correction, deletion, or suspension of processing of their personal information at any time.
- Personal information is destroyed without delay using irreversible methods (electronic deletion or shredding) once the purpose is achieved and the retention period expires.
- Users have the right to refuse collection/provision/transfer of information; however, service use may be restricted upon refusal where the information is required for processing.
6) Personal Information Protection Officer
- Department: System Operation Management Team
- Email: uni@unionsys.kr